Management of Social Work - Komarov, Voitenko

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Uploaded: 18.10.2007
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Description

In the manual, prepared by experts in the field of social work, discusses the functions, structure and methods of management in social work; social projects and regional planning model and management culture and efficiency of social work.
For students studying social work management problems, as well as professionals, enhancing skills.

Additional information

TABLE OF CONTENTS

Foreword 3
Chapter 1 4
SOCIAL MANAGEMENT 4
1.1. The evolution of management theory 4
1.2. Management of social work 9
1.3. Development practices and management training of social work 12
RECOMMENDED READING 13
Chapter February 15
CONTROL SYSTEM OF SOCIAL WORK: functions, institutional structure and methods 15
2.1. Concept and types of control functions 15
2.2. Automation functions in social work 19
2.3. Basic concepts and types of organizational structures of management 24
2.4. Organizational structure and functions of the Centre of Social Services 28
2.5. Organizational management methods 34
2.6. Methods of building the organization and reorganization of 39
RECOMMENDED READING 42
CHAPTER 3 44
SOCIAL SERVICE AS INSTITUTIONAL FRAMEWORK OF 44
3.1. Social Service 44
3.2. Center for families and children - the state and development 52
3.3. Regulations Municipal Center for Social Assistance to Families 59
3.4. Urban social shelter for children and adolescents 63
RECOMMENDED READING 68
CHAPTER 4 69
Social projects, programs and social planning in the system of social work 69
4.1. Social policy as a tool of business management 69
4.2. Social Projects 71
4.3. Social programs 74
4.4. Analysis of the implementation of the federal target program "Children with disabilities" 85
4.5. Planning for social work 94
RECOMMENDED READING 97
Chapter 5 98
PERSONNEL MANAGEMENT 98
5.1. Footage of social work 98
5.2. Human Resource Management 100
5.3. A systematic approach to staff development in the social sphere 102
5.4. Certification of employees 106
RECOMMENDED READING 114
Chapter 6116
MOTIVATION OF SOCIAL WORK 116
6.1. Motivation of work of social workers 116
6.2. Research methods of motivation 119
6.3. The evaluation system and pay the "field" of social workers 125
6.4. Examples of provisions on bonuses and Honorary Diploma 134
RECOMMENDED READING 140
Chapter 7141
REGIONAL MODEL OF SOCIAL WORK 141
7.1. Management of social welfare administration of the Tver region 141
7.2. The Committee on Social Affairs Administration Sergiev Posad district, Moscow region 147
7.3. Committee Social Protection Administration Tula Region 151
7.4. Department of Social Welfare, the Pereslavl 156
7.5. Municipal Department of Social Welfare "Transfiguration" (Moscow) 160
RECOMMENDED READING 165
Chapter 8166
INFORMATION SYSTEMS AND TECHNOLOGY IN THE PROCESS OF SOCIAL WORK 166
8.1. Information support of social management 166
8.2. Experience in the use of information technologies in the activities of the Social Protection Committee of the population of Moscow 172
8.3. Practical application of various information technologies in the system of social protection of the disabled 177
RECOMMENDED READING 198
Chapter 9199
Technology and organization of office work in social institutions 199
9.1. Preparation and execution of document management 199
9.2. Regulatory documents 206
9.3. Organizational documents 214
9.4. Background documents 216
9.5. The organization of work with documents 219
RECOMMENDED READING 225
CHAPTER 10 226
CULTURE MANAGEMENT CHANGES AND EFFECTIVENESS OF SOCIAL WORK 226
10.1. Culture management 226
10.2. Change Management 231
10.3. The effectiveness of social work 237
RECOMMENDED READING 241

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